Nick Pontiff

"I was referred to Nick Pontiff’s office from my State Farm in Washington DC. I had a second home in New Orleans and the insurance carrier just went into receivership Friday leaving millions nationwide without insurance. I was scared of a lapse of coverage (more because of default on the loan than even a skip and fall liability) but LORI from the office took my call Monday the 18th and scrambled with me to put facts and policies and needs and how to rectify the lapse. She wrote me a policy that legally allowed backdating to the moment of lapse in under 24 hrs and we finalized the next morning and she filed and notified the mortgage servicer (and State) that there was no lapse. We will switch coverage through LORI and this office to State Farm within the year. But if it’s like my association with my State Farm agent in DC (30 years) I can only expect the same because of LORI."

"I can not even put into words how Lori, Nick, and the entire office went so above and beyond for our family with our catastrophic claim due to Hurricane Ida. From Lori being available and getting our claim started when we didn't have internet, to Nick coming out to our home to see the damages and promising to get us home again. Nick Pontiff's office and State Farm have definitely made us whole and helped us put our home back together."

"My car was hit three months ago and they only agreed to repair half of the damage caused in the accident. They just decided they wouldn't do the rest of the repairs and they couldn't explain to me why they didn't feel the damage was related to the accident or what they were looking for. The communication from the claims team hasn't been good and they did not reach out with next steps, I had to call multiple times and now I'm paying for repairs out of pocket anyway."

"I was just about to transfer my policy to another provider when Nick Pontiff's office assumed the account. Immediately I sensed the difference! Nick has personally called me on numerous occasions and his office staff has done the same. Calls are returned quickly, emails are sent promptly and everyone has been professional and courteous. While insurance is a necessity, one that most people would prefer to avoid, Nick Pontiff's office has made the process far smoother and more palatable. I highly recommend him and his staff."

"I would highly recommend State Farm Insurance for you insurance needs. Andrew Stoma helped take care of me and was extremely professional and reliable. He went above and beyond to take care of all of my needs to ensure I got the best coverage possible. I highly recommend my family and friends to contact Andrew Stoma for their insurance needs, and I will be sending him as many referrals as possible due to his second to none customer service."

"We switched our policies to Nick’s office a couple of years ago (and acquired some in the process). Recently, Sarah called us to review our policies. I love having an agency that I can always talk to the same person, and that cares enough to review our policies to make sure we understand what we have insured and that we’re adequately covered. Also, the process was great when Sarah got my husband a life insurance policy for an extremely reasonable price. Definitely recommend!"