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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noah Sonnier

September 10, 2026

5  out of  5
rating by Noah Sonnier
"Great experience for quote and getting insured!"
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Wizzle

September 8, 2026

5  out of  5
rating by Wizzle
"Great team to work with, prefer any one to reach out and get a quote it may save you thousands."
We responded:
"Wizzle, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my New Orleans insurance team! - Your State Farm Agent, Nick Pontiff "
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Jennifer Rodrigue

September 8, 2026

5  out of  5
rating by Jennifer Rodrigue
"Thank you Ashton for helping me save on my car insurance and to switch from Progressive. Thanks for walking me thru and being patient. Awesome!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our New Orleans insurance team. "
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Laura “Lazbom”

September 3, 2026

5  out of  5
rating by Laura “Lazbom”
"Thank you Ashton for being so patient with walking me thru the initial process. You are very knowledgeable and pleasant.
I switched from Geico, with a much lower premium, more coverage and a renters policy. I couldn't be happier!"
We responded:
"Laura, thank you for the fantastic review! We’re always here to support you with your insurance needs in New Orleans. "
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Derrick Lemalle

September 2, 2026

5  out of  5
rating by Derrick Lemalle
"Ashton was very helpful he got my monthly payment down 100 dollars cheaper then what it was before 10/10 I do recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Darnell

August 28, 2026

5  out of  5
rating by Darnell
"My experience was very good. My agent was patient with me by answering questions and helping me setup my online account. I'm not computer savvy. And most of all pleased that my payments are much lower."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in New Orleans to know you had such a great experience with us. "
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Donna Meche

August 27, 2026

5  out of  5
rating by Donna Meche
"So very intelligent and fast working agents"
We responded:
"Donna, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mitchell Kelley

August 14, 2026

5  out of  5
rating by Mitchell Kelley
"Very good price"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in New Orleans. "
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Frank D'Antoni, Jr.

August 13, 2026

5  out of  5
rating by Frank D'Antoni, Jr.
"I've always had good conversations with Ms Jerri. She been very helpful. Nick and his family are long time friends. I'm happy to have him as my insurance agent."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our New Orleans insurance team. "
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Larry Davis

August 7, 2026

5  out of  5
rating by Larry Davis
"I had a great experience with Ms Jerry, she was super helpful and very knowledgeable about my situation."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nick Pontiff’s team. "
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Darryl Fuller (Fudgebob4Life)

August 7, 2026

5  out of  5
rating by Darryl Fuller (Fudgebob4Life)
"They have a great team who assist you for all your needs..The staff was friendly and well experienced with all their clients. Great 👍 job.."
We responded:
"Darryl, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Tiffany Bourgeois

July 20, 2026

5  out of  5
rating by Tiffany Bourgeois
"Aaron was really nice and helpful. He really helped me get the best policy with rates that worked for me. It was a joy speaking with him and having him assist me with my insurance needs."
We responded:
"Tiffany, thank you for the fantastic review! We’re always here to support you with your insurance needs in New Orleans. "
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Noell Eanes

July 17, 2026

5  out of  5
rating by Noell Eanes
"Kasey was incredibly helpful and friendly. I genuinely enjoyed talking with her as we made adjustments on the policy. 5 stars!"
We responded:
"Noell, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our New Orleans insurance team is always here and happy to help. "
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austin keshner

July 14, 2026

3  out of  5
rating by austin keshner
"I had one day off due to the weather to have time to speak with the life insurance guru and when I called the first time I was told that I didn't have a policy in their office which was false and after I nailed that part down I called back and was to that the life insurance guru would contact me in about 30 minutes which would have been 2:30 come 4:30 I still hadn't received that call and I realized when I called them back after 4:30 that they closed at 4:30 instead of 5 like normal businesses"
We responded:
"Thank you for your feedback, austin. We’re glad your experience was positive overall and would love any additional suggestions you have for how we can continue improving here in New Orleans. "
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Lori Shepard

July 1, 2026

5  out of  5
rating by Lori Shepard
"Jerrie was really knowledgeable and she took her time and didnt rush me. La"
We responded:
"Lori, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nick Pontiff’s Team!"
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Dane Gaspard

July 1, 2026

5  out of  5
rating by Dane Gaspard
"It was a good experience. Aston found me savings $150 a month.
Thank you Aston and State farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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desmond labostrie

June 26, 2026

5  out of  5
rating by desmond labostrie
"Miss jerrie was wonderful making changes to my life insurance policy i was very grateful for helping me"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Nick Pontiff’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Arkita Jewell

June 25, 2026

5  out of  5
rating by Arkita Jewell
"Ashton was extremely helpful, knowledgeable & patient!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in New Orleans to know that you had such a wonderful experience with us here on State Farm Agent Nick Pontiff’s Team."
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Shannah Petite

June 23, 2026

1  out of  5
rating by Shannah Petite
"Find a different agent. Trust me."
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Andree Bonnaffons

June 23, 2026

5  out of  5
rating by Andree Bonnaffons
"Aaron was amazing to work with. He was accessible, knowledgeable, professional and patient."
We responded:
"Andree, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Megan Rivet

June 11, 2026

5  out of  5
rating by Megan Rivet
"Mr Andrew is very polite helpful"
We responded:
"We appreciate your review, Megan. We are so happy that you had such a wonderful experience with State Farm Agent Nick Pontiff’s Team here in New Orleans ! "
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lubleu

June 4, 2026

5  out of  5
rating by lubleu
"The agent was considerate, helping this consumer have enough room to remember and bring up insurance details, that otherwise would be left hanging......very good conversation...."
We responded:
"Thank you so much for the 5-stars, lubleu! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Bill Jones

June 3, 2026

5  out of  5
rating by Bill Jones
"I became unhappy with my current auto insurance provider, after an unannounced premium increase of 9%. I was referred to Ashton Healy at Greg Pontiff State Farm, by a friend with initial skepticism. After confirming my coverage was exactly the same in a quote, I was surprised to see that State Farm reduced my premium by 50%. I was impressed with the response time from my call and the follow up. I was very pleased with how easily my switch to State Farm was and thrilled for the rate I was provided."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nick Pontiff’s Team. "
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Leon Denard

June 3, 2026

5  out of  5
rating by Leon Denard
"Was very pleased at the way he did things. Good rep for State farm"
We responded:
"Leon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Greg Galloway

June 1, 2026

5  out of  5
rating by Greg Galloway
"Quick efficient and pleasant gonna have my business for quite awhile"
We responded:
"Greg, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "