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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barry Muniz

October 18, 2025

5  out of  5
rating by Barry Muniz
"I just moved back to the city from out of state and needed new insurance. Matt at State Farm was awesome to work with — super knowledgeable, easy to talk to, and always followed up to make sure I had everything I needed. He really worked to get me the best rate and made me feel like he had my best interests in mind. I’m confident I picked the right agent and would definitely recommend him to anyone looking for insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Isaih Mckay

October 16, 2025

5  out of  5
rating by Isaih Mckay
"They have great customer service, very friendly, and excellent professionalism, when explaining and communicating other services offered by the company. Also They’re very reasonable when it comes down to being accessible."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brenda Ducote

October 15, 2025

5  out of  5
rating by Brenda Ducote
"Aaron helped me save almost $250 per month! He was so helpful, informative and courteous. I highly recommend giving them a call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lizelle Holder

October 10, 2025

5  out of  5
rating by Lizelle Holder
"Aaron from State Farm was very helpful and patient throughout the process of getting me a great quote on my auto insurance. He took the time to explain everything and made the experience easy and stress-free. I definitely recommend Aaron!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jack Healy

October 9, 2025

5  out of  5
rating by Jack Healy
"Great service! Ashton helped lower my auto premiums after 10 years of coverage through another company. Lower premium and higher coverage amounts."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cathy Forest

October 8, 2025

5  out of  5
rating by Cathy Forest
"Very professional and gives great quotes Thanks y'all!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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R R

October 8, 2025

5  out of  5
rating by R R
"Excellent courtesy one hundred percent satisfaction and the best we ever had as a helper she knows her job"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Donaldson

September 17, 2025

5  out of  5
rating by David Donaldson
"We have SF auto ins. They are very nice and very responsive whenever we call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Darrell Williams

September 17, 2025

5  out of  5
rating by Darrell Williams
"Very satisfied with there work and how they explain very important things that I need to know"
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JJ Greenwood

September 12, 2025

5  out of  5
rating by JJ Greenwood
"Matt was EXTREMELY helpful. We were paying more for less with Progressive. He ended up saving us at least $100 a month and we ended up getting more on our policy by switching to State Farm. I would highly recommend asking for Matt if you are looking to switch over! Thank you again for all of your help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Donna Durr

September 12, 2025

5  out of  5
rating by Donna Durr
"Matt was extremely helpful reviewing my coverages and helping to lower my bill and at the same time showing me other services that I may be interested in. Thanks Matt"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sharlen Bissant

September 2, 2025

5  out of  5
rating by Sharlen Bissant
"Matt was very helpful with me getting a better price for my car and rental insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cody Ducote

August 14, 2025

5  out of  5
rating by Cody Ducote
"Haley was very helpful and knowledge on my coverage review!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tony

August 14, 2025

5  out of  5
rating by Tony
"Spoke to Mrs Kayla and she was very helpful and knowledgable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darrell U

August 13, 2025

5  out of  5
rating by Darrell U
"Matt was great , very informative and helpful . Answered all my questions ."
We responded:
"Thank you, Darrell for the five-star rating! We’re honored to have you as a customer at our State Farm office in New Orleans, LA."
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D. Joesph Smith

August 12, 2025

5  out of  5
rating by D. Joesph Smith
"Best decision I ever made!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ferris martin

August 8, 2025

5  out of  5
rating by ferris martin
"I Am Satisfied With State Farm Insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Terence Anderson

August 7, 2025

5  out of  5
rating by Terence Anderson
"Diana,Diana,Diana ….EXCELLENT representative of State Farm. Make sure to keep her on the team Mr.Nick. I didn’t get to meet you sir, but there wasn’t any need. Diana was great. STATE FARM 200 N. GENOIS N.O. LA."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Troylynn Hubbard

July 26, 2025

5  out of  5
rating by Troylynn Hubbard
"Best Insurance company ever"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Erenie Taylor

July 25, 2025

5  out of  5
rating by Erenie Taylor
"Always a pleasurable experience here. Jerrie is the absolute sweetest. Professional and Helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of John Spivey, Jr.

John Spivey, Jr.

July 25, 2025

5  out of  5
rating by John Spivey, Jr.
"Outstanding support. Always very attentive to customer needs and questions. Highly recommend this team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sally Melito

July 24, 2025

5  out of  5
rating by Sally Melito
"I WOULD LIKE TO THANK.....DIANA & KAYLA FOR ALL YOUR HELP & PATIENCE ......WITH QUOTES, DEFENCESIVE DRIVING, ETC. & HELPING WITH..... THE DRIVE SAFE & SAVE. YOU WENT ABOVE & BEYOND......WITH PATIENCE IN HELPING WITH EVERYTHING!! CAN'T THANK YOU ENOUGH!! WILL DEFINITELY RECOMMEND.....STATE FARM & NICK PONTIFF!! THANKS AGAIN....LADIES!!💐"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mario Nunez

July 24, 2025

5  out of  5
rating by Mario Nunez
"Great customer service , friendly people ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashley Milner

July 23, 2025

5  out of  5
rating by Ashley Milner
"Customer service with Kayla 10/10!! Extremely satisfied! Kayla serviced my policies within 10 mins making it easily understandable! I recommend Nick Pontiff’s office for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Bria Boatner

Bria Boatner

July 18, 2025

5  out of  5
rating by Bria Boatner
"Get your roll on at Nick Pontiff’s State Farm. Haley was extremely kind, helpful and professional during my Annual Policy Review. I was well informed of my insurance policy and all of my questions were answered. 10/10 experience thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"