State Farm® Insurance Agent Nick Pontiff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joshua Rose
October 9, 2024
"Haley is a great asset for your company she has been consistent and ensures all my insurance needs are met thanks Haley."
Bryan Glover
October 8, 2024
"These are willing to listen and understand my needs"
Cornell N
October 4, 2024
"Stayed in contact which i loved and made sure i had a smooth and easy process to getting my renters insurance much appreciated!!"
"Thank you for your feedback! We're delighted to hear that you found the process seamless and our communication helpful. Your satisfaction is our priority, and we appreciate your trust in us."
johnnie mcdaniel
September 29, 2024
"Had a good time talking with Jerrie. Was was not ready to sign up for anything but after talking g to her and getting here feed back I was more comfortable to take then steps thank for everything. P.S NIck they need donuts at the office lol"
sharon morrow
September 26, 2024
"Haley was great, saved me some money on car insurance and explained everything clearly and concisely. Thanks!"
"Thank you for your kind words! We're thrilled to hear that Haley was able to assist you effectively and help you save money on your car insurance. Your satisfaction is our top priority. If you have any more questions or need further assistance, feel free to reach out."
Andrea Lindsay
September 24, 2024
"Kasey was absolutely great today. I’ve been with State Farm for many many years. They are always great at answering my millions of questions anytime I call. I always recommend them. GREAT JOB Y’ALL!!!!!"
"Andrea, thank you for the review! We are so happy to hear Kasey was able to answer all your questions today! We truly you being a valued customer of our office. Thanks again! "
Dominique Banks
September 24, 2024
"NICK PONTIFF STATE FARM BEEN A PLEASURE TO BE INSURED WITH SINCE DAY 1.NO ISSUES ND IF SO,THEY ARE HANDLE IN ORDER AND DECENCY,,I WOULD NEVER GO WITH ANYONE ELSE"
"Dominique, thank you for the review! We truly strive to provide our customers with the best customer service possible. We truly appreciate your business and being a loyal State Farm customer! "
darrell myles
September 20, 2024
"Great service"
"Darrell, thank you for you review! We are so happy to hear our office provides you with great service! "
Dot Reed
September 18, 2024
"Matt has been terrific! Between my having to put him off a week or so and finally being able to sign up today, e called to check in every so often to see if i was ready, not to the point of annoying, but nicely. I have full faith of a long standing relationship. Thanks Matt!"
"Dot, we are so happy to hear about your great experience with Matt. Matt truly takes pride in providing the best customer service to our customers. We are so happy to have you as a customer of our office! Please do not hesitate to reach out if you have any questions! Thanks! "
Evander Poole
September 16, 2024
"Matt was great helped me out a lot"
"Evander, we are so happy Matt was help you with all your insurance needs! We are so happy to have you as a customer with our office. Please do not hesitate to call us if you have any questions. Thanks! "
Couzins 4L
September 9, 2024
"Matt helped with saving me 300.00 a month on my car insurance"
"Thank you so much for the five star review. We are so excited to hear that Matt was able to save you money. We look forward to continuing to serve your insurance needs!"
Lauren Pennington
September 6, 2024
"My experience was painless! Within 30 minutes Kasey with Nick Pontiff’s State Farm Agency, was able to save me over $130 on my monthly cost for car insurance! I would highly recommend Nick Pontiff’s State Farm agency in assisting you with obtaining a quote to help you receive a savings!"
"Thank you for your positive review and recommendation! We're glad Kasey was able to save you money. We look forward to providing excellent service for your auto insurance needs."
Steve Lindsey
September 4, 2024
"Everyone is very professional."
"Thank you for your feedback, Steve. We are glad to hear that our team maintains a high level of professionalism. "
Samantha Harrington
September 3, 2024
"I have been using this office for three years. Their team is always going above and beyond to get answers and provide help! They're incredibly kind and really quick with responses. They understand people and really work with you to get you what you need and what works within your budget."
"Thank you for sharing your positive experience! We're delighted to hear that our team consistently provides exceptional assistance. We pride ourselves on our kindness, promptness, and ability to understand our clients' needs. We look forward to continuing to serve you within your budget for years to come!"
courtney
August 29, 2024
"They are very friendly and timely!!!!! I love it!!"
"Courtney - Thank you for your review! We're thrilled to hear that you found our team to be friendly and timely. We appreciate your support and look forward to continuing to provide excellent service."
Malcolm Thompson
August 21, 2024
"Thumbs up to Matt for taking care of me.. he was very knowledgeable and showed care for my needs I'm glad to have become a member and looking forward to recommending more clients to the family and once again thanks Matt 5 star rating"
"Thank you for your review! We're glad to hear that Matt provided excellent service, showing knowledge and care for your needs. We appreciate your membership and look forward to assisting more clients in the future. Thank you for the 5-star rating and recommendation!"
heather Bunn
August 20, 2024
"Haley and Matt were very helpful. Glad I accepted the invitation to compare rates because i saved over $700 by switching."
"Heather, thank you for the 5 star review! We are happy to hear we were able to help save you money on your insurance! We are so happy to have you as a customer!"
Belinda Smith
August 17, 2024
"I’ve been with State Farm for many years and I am so glad and thankful that they go out of their way to help and they have been awesome in this experience with my homeowners policy. I can’t say how much I appreciate what they’ve done. Very professional and friendly. Thank you guys. ❤️"
"Thank you for your loyalty and kind words! We're grateful to have served you for many years and are thrilled to hear that our team has gone above and beyond to assist with your homeowners policy. We appreciate your trust and will continue to provide professional and friendly service. Thank you for choosing State Farm! "
Jordan Bohnenstiehl
August 16, 2024
"Great service , answered all my questions, and they were very helpful ."
"Jordan, thank you for you review! We truly appreciate your business!"
Nina Diederich
August 14, 2024
"Very helpful and go above and beyond!"
"Thank you for your feedback! We're thrilled to hear that our team has been able to provide you with great customer service! "
Jamarra Carmouche
August 14, 2024
"This office has great prices as well as AWESOME customer service!! Everyone i talked to was helpful and nice!"
"Jamarra, we are so happy to have you as a customer of our office! Thank you so much for the review, we truly appreciate! "
R KING
August 2, 2024
"I have had State Farm for over 25 years. We are dually insured with a 2020 Chevy Truck and 2022 Chevy Traverse. We have done everything we possibly can to lower our monthly premiums with online safety class and driving around with the gps sensor drive safe thing. Finally got our monthly premium down to $230.00 then this month when the Traverse polity renewed for August the monthly bill goes up $33 more dollars. that is about $400 more a year and I have no tickets, no accident and that makes the Traverse another year older. NOT HAPPY with being gouged constanly!!!!!!! NOT HAPPY AT ALL!!!!"
"Ms. King, Thank you for sharing your feedback. We apologize for the frustration caused by the increase in your monthly premium for your Chevy Traverse policy renewal. Premiums can be influenced by various factors, including changes in your policy coverage, local market conditions, and the overall risk assessment of the insured vehicle. While we strive to provide competitive rates, occasional adjustments may be necessary to ensure adequate coverage and maintain the financial stability of the policy. We would like to investigate this matter further to ensure that your premium increase is accurate and explore any potential discounts or adjustments that may be available to you. Please give our office a call and we would love to go over your policies with you. Thanks! "
Darrell Williams
July 25, 2024
"Very satisfied with there work and how they explain very important things that I need to know"
Sylvain Tauzy
July 22, 2024
"Staff is always kind, helpful and I'm treated as a friend. Thanks you all! 🕊"
"Sylvain, thank you for the review! We are so happy to have you as such a loyal customer! Thank you for trusting us with all your insurance needs! "
Sharon Labostrie
July 16, 2024
"Kaycee was so nice she made it easy to understand my questions I had"
"Sharon, thank you for the 5 star review. We are so happy to hear Kasey was able to assist you with all your questions. She truly takes pride in providing our customers with the best experience possible. "