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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Muff E

April 18, 2024

5  out of  5 rating by Muff E
"The staff at state farm are always nice and willing to help. Ive been a member of state farm for over 10 years. Everyone is always helpful and pleasant."
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Ernie Logan

April 18, 2024

5  out of  5 rating by Ernie Logan
"The office is always helpful with payments and staff is always friendly."
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Luke Miles

April 17, 2024

5  out of  5 rating by Luke Miles
"Called this morning to get some help. I have a State Farm policy but the claim is filed with a different insurance company. Victoria was very helpful and kind and talked me through what to expect. I appreciate that the associates here are always willing to help and easy to get in touch with. Nobody ever calls insurance when things are going well and it’s nice to be treated kindly and professionally in those situations."
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Margaret O'Flarity

April 12, 2024

5  out of  5 rating by Margaret O'Flarity
"Employees are very helpful, friendly and efficient. Never a bad experience"
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Marylynh Vu

April 10, 2024

5  out of  5 rating by Marylynh Vu
"I am so glad that State Farm reached out to me and gave a better quote than what I was paying with my previous car insurance company. Matt went above and beyond and helped me to find the right insurance to suit my needs. Insurance rates are ridiculous, especially with a teenage driver. Matt informed me of all the discounts available and gave me the best rate possible. He made the switch simple and effortless by canceling old my policy and adding me onto State Farm 's. I can't thank enough for being so personable and caring."
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Anne Hebert

April 8, 2024

5  out of  5 rating by Anne Hebert
"Always friendly and extremely helpful."
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Lakita Billiot

April 5, 2024

5  out of  5 rating by Lakita Billiot
"They are always so nice n polite n very patient with me n helpful n I so love that in people in general but especially people who deal with people on a daily basis I would recommend State Farm to everybody love ya’ll You all Rock as professionals ❤️❤️❤️"
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John Brumfield

April 4, 2024

5  out of  5 rating by John Brumfield
"Great and friendly staff"
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Carl Brown

April 2, 2024

5  out of  5 rating by Carl Brown
"I've been a customer for many years and have always received prompt and courteous service from the very helpful individuals at State Farm."
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Demetrice Robinson

April 1, 2024

5  out of  5 rating by Demetrice Robinson
"Due to your new system that has been recently implemented. There was a lot of confusion when I called to compare what the system & my statement billing that I received in the mail.. first representative did not understand what was going on and she had me more confused, so I called back to my office of my agent, Nick Pontiff in New Orleans and Victoria Was my representative and she cleared up all of the misunderstanding. Thank you so much for your service and I pray that the new system will work out soon."
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Dion Hebert

April 1, 2024

5  out of  5 rating by Dion Hebert
"Called into the agency and spoke with Michelle W. and she quickly and with the utmost courtesy. I needed help adding a car to my policy, and she helped me and gave me all the information that I asked for. What a pleasure it was to deal with the agency. Happy customer and will be for many more years."
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Ronald Elison

April 1, 2024

5  out of  5 rating by Ronald Elison
"Very Customer Friendly Team. No issues & they will answer any questions or concerns you may have!!"
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Leonita Brooks

March 28, 2024

5  out of  5 rating by Leonita Brooks
"Extremely helpful. Thanks Casey!"
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John Yent

March 28, 2024

5  out of  5 rating by John Yent
"I have been a customer for many years and always appreciate how friendly and efficient the office is. Even if I have an issue, the staff is always super helpful in resolving my problem and making sure that the results are satisfactory. I sure wish that other businesses I deal with were half as nice as Mr. Pontiff’s office. Great agent, great staff!"
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Forrest Cook

March 21, 2024

5  out of  5 rating by Forrest Cook
"Excellent knowledge of available products and services lead to a quick and easy update to my coverage! Very pleased with the responsiveness and level of service provided. Rates are competitive too!"
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Dr Pepper

March 21, 2024

5  out of  5 rating by Dr Pepper
"I would like to express how thankful fir having a great agent Matt. He was extremely helpful and answered all my questions. His service was Excellent. Thanks"
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Penn penn Richie

March 12, 2024

5  out of  5 rating by Penn penn Richie
"My experience is always great with them over the phone and through emails. If I ever have an issue they solve with it with no problem. They are very informative and keep me updated with changes and new policies also. Over all they are a 10 in my book."
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Meredith Norton

March 8, 2024

5  out of  5 rating by Meredith Norton
"I got a new policy through Nicks office just a few months ago, and they have provided excellent service 👏🏻👏🏻 The team there is always so helpful and great at explaining my policy terms. I’ve had the pleasure of speaking to Haley numerous times, and she is such a pleasure."
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Wardell Gaines

March 7, 2024

5  out of  5 rating by Wardell Gaines
"Victoria in the office is always so nice and helpful. They truly are amazing."
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lexus tran

March 4, 2024

5  out of  5 rating by lexus tran
"Great agent helped me perfectly with all my question Matthew took he’s time to renew and transfer my policy without any issues explained everything quick and easy for me to understand. great customer service 10/10 👍🏼"
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Ashley Edwards

March 1, 2024

5  out of  5 rating by Ashley Edwards
"Kasey, was very helpful and patient"
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william grace

March 1, 2024

5  out of  5 rating by william grace
"Was involved in a minor traffic accident. And needed to call the State Farm office for assistance. During the process I was assisted by Matt. Who was courteous and able to assist me. When it was all said and done. I transferred my coverage to the state farm office. Thank you Matt for your time, answering my questions. And help setting up my auto insurance needs. Greatly appreciated. 👍👍👍👍"
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Victoria Boquet

February 29, 2024

5  out of  5 rating by Victoria Boquet
"Choosing Nick’s State Farm Agency has been one of the greatest choices of my life. His team is very knowledgeable, and they truly strive for excellence. I highly recommend this agency for all of your insurance needs in Louisiana, Mississippi, and Southern Texas."
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Brian Santos

February 29, 2024

5  out of  5 rating by Brian Santos
"Always very friendly and helpful. Even when the mistake is yours. I would recommend this agency to anyone looking to complete their home or business insurance needs."
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Ellen LoManto

February 22, 2024

5  out of  5 rating by Ellen LoManto
"Matt was super helpful! Took the time to explain everything and was very patient. Was honest & helpful. Glad I came to State Farm."