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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cody Ducote

November 7, 2024

5  out of  5
rating by Cody Ducote
"Kasey was very helpful and quick with helping with some coverage increase. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen St. Cyr

November 5, 2024

5  out of  5
rating by Stephen St. Cyr
"Matt spent time helping my wife and I understand all the costs and options available. We have 3 automobiles and with adding homeowners, was able to save around $600.00 per year over our previous insurance carriers. He was very professional and knew all the answers to our questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christine Fisher

October 24, 2024

5  out of  5
rating by Christine Fisher
"Great experience getting my new car insurance bundled with my renters insurance!"
We responded:
"Christine, thank you for the review! We are so happy we were able to help you with your auto and renters insurance. We truly appreciate your business! "
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richerd hurts

October 22, 2024

5  out of  5
rating by richerd hurts
"Awesome customer service. Anytime I have a question they're more than happy to help me out. The young lady named Tabitha that answers the phone is very knowledgeable and helpful."
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Melinda Levi

October 21, 2024

5  out of  5
rating by Melinda Levi
"Nick was amazing. He explained everything. All my questions were answer. He was patient with me on deciding if i wanted to leave the insurance i had for over 21 years"
We responded:
"Melinda, thank you for the sharing your positive experience with Nick! We are truly grateful for you trusting our office with your insurance needs and look forwards to working with you for many years to come! "
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Joshua Rose

October 9, 2024

5  out of  5
rating by Joshua Rose
"Haley is a great asset for your company she has been consistent and ensures all my insurance needs are met thanks Haley."
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Bryan Glover

October 8, 2024

5  out of  5
rating by Bryan Glover
"These are willing to listen and understand my needs"
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Cornell N

October 4, 2024

5  out of  5
rating by Cornell N
"Stayed in contact which i loved and made sure i had a smooth and easy process to getting my renters insurance much appreciated!!"
We responded:
"Thank you for your feedback! We're delighted to hear that you found the process seamless and our communication helpful. Your satisfaction is our priority, and we appreciate your trust in us."
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johnnie mcdaniel

September 29, 2024

5  out of  5
rating by johnnie mcdaniel
"Had a good time talking with Jerrie. Was was not ready to sign up for anything but after talking g to her and getting here feed back I was more comfortable to take then steps thank for everything. P.S NIck they need donuts at the office lol"
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sharon morrow

September 26, 2024

5  out of  5
rating by sharon morrow
"Haley was great, saved me some money on car insurance and explained everything clearly and concisely. Thanks!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Haley was able to assist you effectively and help you save money on your car insurance. Your satisfaction is our top priority. If you have any more questions or need further assistance, feel free to reach out."
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Andrea Lindsay

September 24, 2024

5  out of  5
rating by Andrea Lindsay
"Kasey was absolutely great today. I’ve been with State Farm for many many years. They are always great at answering my millions of questions anytime I call. I always recommend them. GREAT JOB Y’ALL!!!!!"
We responded:
"Andrea, thank you for the review! We are so happy to hear Kasey was able to answer all your questions today! We truly you being a valued customer of our office. Thanks again! "
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Dominique Banks

September 24, 2024

5  out of  5
rating by Dominique Banks
"NICK PONTIFF STATE FARM BEEN A PLEASURE TO BE INSURED WITH SINCE DAY 1.NO ISSUES ND IF SO,THEY ARE HANDLE IN ORDER AND DECENCY,,I WOULD NEVER GO WITH ANYONE ELSE"
We responded:
"Dominique, thank you for the review! We truly strive to provide our customers with the best customer service possible. We truly appreciate your business and being a loyal State Farm customer! "
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darrell myles

September 20, 2024

5  out of  5
rating by darrell myles
"Great service"
We responded:
"Darrell, thank you for you review! We are so happy to hear our office provides you with great service! "
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Dot Reed

September 18, 2024

5  out of  5
rating by Dot Reed
"Matt has been terrific! Between my having to put him off a week or so and finally being able to sign up today, e called to check in every so often to see if i was ready, not to the point of annoying, but nicely. I have full faith of a long standing relationship. Thanks Matt!"
We responded:
"Dot, we are so happy to hear about your great experience with Matt. Matt truly takes pride in providing the best customer service to our customers. We are so happy to have you as a customer of our office! Please do not hesitate to reach out if you have any questions! Thanks! "
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Evander Poole

September 16, 2024

5  out of  5
rating by Evander Poole
"Matt was great helped me out a lot"
We responded:
"Evander, we are so happy Matt was help you with all your insurance needs! We are so happy to have you as a customer with our office. Please do not hesitate to call us if you have any questions. Thanks! "
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Couzins 4L

September 9, 2024

5  out of  5
rating by Couzins 4L
"Matt helped with saving me 300.00 a month on my car insurance"
We responded:
"Thank you so much for the five star review. We are so excited to hear that Matt was able to save you money. We look forward to continuing to serve your insurance needs!"
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Lauren Pennington

September 6, 2024

5  out of  5
rating by Lauren Pennington
"My experience was painless! Within 30 minutes Kasey with Nick Pontiff’s State Farm Agency, was able to save me over $130 on my monthly cost for car insurance! I would highly recommend Nick Pontiff’s State Farm agency in assisting you with obtaining a quote to help you receive a savings!"
We responded:
"Thank you for your positive review and recommendation! We're glad Kasey was able to save you money. We look forward to providing excellent service for your auto insurance needs."
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Steve Lindsey

September 4, 2024

5  out of  5
rating by Steve Lindsey
"Everyone is very professional."
We responded:
"Thank you for your feedback, Steve. We are glad to hear that our team maintains a high level of professionalism. "
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Samantha Harrington

September 3, 2024

5  out of  5
rating by Samantha Harrington
"I have been using this office for three years. Their team is always going above and beyond to get answers and provide help! They're incredibly kind and really quick with responses. They understand people and really work with you to get you what you need and what works within your budget."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that our team consistently provides exceptional assistance. We pride ourselves on our kindness, promptness, and ability to understand our clients' needs. We look forward to continuing to serve you within your budget for years to come!"
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courtney

August 29, 2024

5  out of  5
rating by courtney
"They are very friendly and timely!!!!! I love it!!"
We responded:
"Courtney - Thank you for your review! We're thrilled to hear that you found our team to be friendly and timely. We appreciate your support and look forward to continuing to provide excellent service."
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Malcolm Thompson

August 21, 2024

5  out of  5
rating by Malcolm Thompson
"Thumbs up to Matt for taking care of me.. he was very knowledgeable and showed care for my needs I'm glad to have become a member and looking forward to recommending more clients to the family and once again thanks Matt 5 star rating"
We responded:
"Thank you for your review! We're glad to hear that Matt provided excellent service, showing knowledge and care for your needs. We appreciate your membership and look forward to assisting more clients in the future. Thank you for the 5-star rating and recommendation!"
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heather Bunn

August 20, 2024

5  out of  5
rating by heather Bunn
"Haley and Matt were very helpful. Glad I accepted the invitation to compare rates because i saved over $700 by switching."
We responded:
"Heather, thank you for the 5 star review! We are happy to hear we were able to help save you money on your insurance! We are so happy to have you as a customer!"
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Belinda Smith

August 17, 2024

5  out of  5
rating by Belinda Smith
"I’ve been with State Farm for many years and I am so glad and thankful that they go out of their way to help and they have been awesome in this experience with my homeowners policy. I can’t say how much I appreciate what they’ve done. Very professional and friendly. Thank you guys. ❤️"
We responded:
"Thank you for your loyalty and kind words! We're grateful to have served you for many years and are thrilled to hear that our team has gone above and beyond to assist with your homeowners policy. We appreciate your trust and will continue to provide professional and friendly service. Thank you for choosing State Farm! "
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Jordan Bohnenstiehl

August 16, 2024

5  out of  5
rating by Jordan Bohnenstiehl
"Great service , answered all my questions, and they were very helpful ."
We responded:
"Jordan, thank you for you review! We truly appreciate your business!"
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Nina Diederich

August 14, 2024

5  out of  5
rating by Nina Diederich
"Very helpful and go above and beyond!"
We responded:
"Thank you for your feedback! We're thrilled to hear that our team has been able to provide you with great customer service! "